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Privacy Policy

Privacy Policy for Northwestern Ohio District Church of the Nazarene DBA Cross Oak Camp and Retreat Center (referred to as “This Company”)

Last Updated: 02/09/2026

At This Company, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by This Company and how we use it.

1. Information We Collect

When you use our services, we may collect the following types of information:

Personal Information: When you fill out a form on our website to request an estimate or contact us, we may ask for:

  • Name
  • Email Address
  • Phone Number
  • Physical Address
  • Service-related details

Automatically Collected Information: When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Geographic location data

This data is necessary for us to provide you with accurate estimates, improve our services, and contact you regarding our offerings.

2. How We Use Your Data

This Company uses the collected data for various purposes:

  • To provide and maintain our Service
  • To process and respond to your service requests and estimates
  • To notify you about changes to our Service
  • To provide customer care and support
  • To send you marketing communications (with your consent)
  • To monitor the usage of the Service and improve user experience
  • To detect, prevent and address technical issues
  • To analyze trends and gather demographic information

3. SMS/Text Messaging Opt-In

Consent to Receive SMS Messages: By providing your phone number and opting in to receive text messages from This Company, you consent to receive automated marketing and service-related SMS messages. Message frequency may vary.

Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. You may also text HELP for assistance.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier’s plan.

SMS Data Usage: We will use your mobile phone number only to send you text messages you have requested. We will not share your mobile information with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

This Company uses cookies and similar tracking technologies to enhance your experience on our website.

What Are Cookies: Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites and display relevant advertisements

Managing Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Tracking: We may use third-party services such as Google Analytics to monitor and analyze web traffic. These services may use cookies and similar technologies.

5. Data Security and Handling

This Company is committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure server infrastructure
  • Limited employee access to personal data
  • Regular security audits and updates
  • Secure password protection

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Breach Notification: In the event of a data breach that may compromise your personal information, we will notify affected users in accordance with applicable laws.

6. Data Sharing and Third Parties

No Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Permitted Sharing: We may share your information with:

  • Service Providers: Subcontractors who provide support services such as customer service, payment processing, and technical support
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you
  • Right to Correction: Request correction of any inaccuracies in your personal data
  • Right to Deletion: Request deletion of your personal data in certain circumstances
  • Right to Opt-Out: Unsubscribe from marketing communications at any time
  • Right to Data Portability: Request a copy of your data in a structured, commonly used format
  • Right to Withdraw Consent: Withdraw consent for data processing where consent was the basis

To Exercise Your Rights: Contact us using the information provided in the “Contact Us” section below.

8. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Limitation of Liability

In no event will This Company, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website, except as required by applicable law.

10. Governing Law & Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the service area, and you submit to the exclusive jurisdiction of the state and federal courts located in the service area for the resolution of any disputes.

11. Changes to This Privacy Policy

This Company may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last Updated” date at the top of this policy
  • Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please contact us:

Northwestern Ohio District Church of the Nazarene DBA Cross Oak Camp and Retreat Center
272 Jack Oak Point Rd St. Marys, OH 45885
Phone: +1 419-953-9347
Website: https://crossoakcamp.com/contact-us/